TheorySkip

Legal

Last updated: 19 May 2026. Please read these documents carefully — by using TheorySkip or purchasing a subscription, you confirm that you accept them in full.

Privacy PolicyTerms of ServiceNo-Refund Policy

Privacy Policy

TheorySkip ("we", "us", "our") provides an online learning platform that helps learners prepare for the UK driving theory test. This Privacy Policy explains what personal data we collect, why we collect it, and how we use it.

1. Information we collect

  • Account information: name, email address, password hash, vehicle category, and authentication metadata.
  • Learning activity: attempted questions, selected answers, scores, mistakes, study-plan progress, hazard-perception results and timestamps.
  • Device & usage data: browser type, operating system, IP address, referrer, and basic analytics events used to keep the service reliable.
  • Billing data: handled by our payment processor; we receive only confirmation, plan tier and the last four digits of the card.

2. How we use your data

  • To deliver the learning experience and persist your progress between sessions.
  • To personalise your learning — including adaptive difficulty, study-plan recommendations and targeted mistake practice based on your answer history.
  • To process payments, manage subscriptions and prevent fraud.
  • To send transactional email about your account, subscription and important service updates.
  • To improve question quality, fix bugs and monitor service reliability.

3. Legal bases (UK GDPR)

We rely on the performance of a contract for account and subscription processing, legitimate interests for service improvement and analytics, and consent where required (for example, optional marketing email).

4. Sharing

We do not sell your personal data. We share data only with processors that help us run the service (hosting, database, email delivery, payment processing and AI-assisted question generation), under contracts that require appropriate safeguards.

5. Retention

We retain your account and learning data for as long as your account is active. You may request deletion at any time; billing records may be retained where required by law.

6. Your rights

You have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. Email us at privacy@theoryskip.app to exercise these rights.

7. Cookies & local storage

We use cookies and browser local storage to keep you signed in and to preserve in-progress test sessions on your device. You may clear these at any time via your browser settings; doing so will sign you out and discard any unsaved test progress.

Terms of Service

These Terms govern your access to and use of TheorySkip. By creating an account or purchasing a subscription, you agree to be bound by them.

1. Accounts

You must be at least 16 years old (or have the consent of a parent or guardian) to create an account. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date.

2. Subscriptions & billing

Premium features are sold on a recurring subscription basis (weekly, monthly, quarterly or annually). Your subscription renews automatically at the end of each billing period using your stored payment method, at the then-current price, until you cancel.

You may cancel your subscription at any time from your account settings. Cancellation stops future renewals; you keep access to premium features until the end of the period you have already paid for.

3. No-Refund Policy

All purchases are final and strictly non-refundable.

This includes, without limitation: weekly, monthly, quarterly and annual subscriptions; renewals; upgrades; and any partial billing periods. Once a payment has been taken — whether on initial sign-up or automatic renewal — we do not issue refunds, credits, or pro-rated returns of any kind, regardless of usage, change of mind, forgotten cancellations, missed renewals, exam results, or non-use of the service.

You may cancel your subscription at any time to stop future billing. Cancellation takes effect at the end of your current billing period; you retain access until then, and no refund is given for the unused portion.

By completing checkout you expressly acknowledge this No-Refund Policy and waive any statutory cooling-off period to the extent permitted by law, because access to the digital service is granted immediately on purchase.

4. Acceptable use

You agree not to: (a) share, resell or sublicense your account; (b) scrape, copy or republish question content; (c) attempt to disrupt the service or bypass paywalls; or (d) use the service for any unlawful purpose.

5. Intellectual property

All content provided through TheorySkip — including questions, explanations, hazard-perception clips, study plans, branding, code, and AI-generated practice material — is owned by or licensed to TheorySkip and is protected by copyright, trade-mark and other intellectual-property laws. We grant you a limited, personal, non-transferable, non-exclusive licence to access and use the content for your own theory-test preparation. All other rights are reserved.

6. No exam guarantee

TheorySkip is a study aid. We do not guarantee that using the service will result in passing the official DVSA theory test. Your result depends on many factors outside our control.

7. Service availability & changes

We aim to keep the service running smoothly but do not guarantee uninterrupted availability. We may add, modify, suspend or remove features at any time. If a change materially reduces the value of a paid plan you have already purchased, you may cancel future renewals (see the No-Refund Policy above for past payments).

8. Limitation of liability

To the maximum extent permitted by law, TheorySkip's total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential or punitive damages.

9. Termination

We may suspend or terminate your account if you breach these Terms. On termination, your right to use the service ends immediately; the No-Refund Policy continues to apply.

10. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the English courts, save where mandatory consumer-protection rules in your country of residence apply.

11. Contact

Questions about these Terms or our Privacy Policy can be sent to support@theoryskip.app.