TheorySkip

Privacy Policy

Last updated: 19 May 2026.

Privacy Policy

TheorySkip ("we", "us", "our") provides an online learning platform that helps learners prepare for the UK driving theory test. This Privacy Policy explains what personal data we collect, why we collect it, and how we use it.

1. Information we collect

  • Account information: name, email address, password hash, vehicle category, and authentication metadata.
  • Learning activity: attempted questions, selected answers, scores, mistakes, study-plan progress, hazard-perception results and timestamps.
  • Device & usage data: browser type, operating system, IP address, referrer, and basic analytics events used to keep the service reliable.
  • Billing data: handled by our payment processor; we receive only confirmation, plan tier and the last four digits of the card.

2. How we use your data

  • To deliver the learning experience and persist your progress between sessions.
  • To personalise your learning — including adaptive difficulty, study-plan recommendations and targeted mistake practice based on your answer history.
  • To process payments, manage subscriptions and prevent fraud.
  • To send transactional email about your account, subscription and important service updates.
  • To improve question quality, fix bugs and monitor service reliability.

3. Legal bases (UK GDPR)

We rely on the performance of a contract for account and subscription processing, legitimate interests for service improvement and analytics, and consent where required (for example, optional marketing email).

4. Sharing

We do not sell your personal data. We share data only with processors that help us run the service (hosting, database, email delivery, payment processing and AI-assisted question generation), under contracts that require appropriate safeguards.

5. Retention

We retain your account and learning data for as long as your account is active. You may request deletion at any time; billing records may be retained where required by law.

6. Your rights

You have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. Email us at privacy@theoryskip.app to exercise these rights.

7. Cookies & local storage

We use cookies and browser local storage to keep you signed in and to preserve in-progress test sessions on your device. You may clear these at any time via your browser settings; doing so will sign you out and discard any unsaved test progress.